Question 1

How does adaptInvesting work?

Accepted Answer

adaptVest helps you manage your money through guided investing, and retirement planning. We are a fiduciary, which means we act in your best interest. 
 
Our team of investing experts make decisions about our adaptCORE portfolios and fund selection. More than just a portfolio management team, our team works to develop improvements to our tax intelligent rebalance, and other advanced strategies.

Question 2

How do I open an account?

Accepted Answer

Opening an account is easy and takes a few minutes. Click on the "Get Started" button at the top of the page and we'll guide you through the account opening in a few easy steps. We'll ask a few questions about you when you sign up. Then, we'll help you set financial goals and set you up with investment portfolios for each goal.
 
Once completed we'll review your information, give you login information have you e-sign account enrollment paperwork.

Question 3

What types of accounts can I open?

Accepted Answer

We currently support taxable investment accounts including taxable individual, joint, UTMA, UGMA and trust accounts. We also support retirement accounts like Traditional IRAs, Rollover IRA's, Roth IRAs and Simplified Employee Pension (SEP) IRAs, IRA transfers, 401(k) rollovers, and Coverdell Education Savings Accounts (alternative to 529 plans).

Question 4

Where will my investment accounts be held?

Accepted Answer

When you invest through adaptInvesting, your account and assets will be held at APEX clearing, one of the most trusted custodians in the industry, with responsibility for the safety and security of hundreds of billions of dollars in client assets. We manage your investments in accounts in your name, not ours, so you know that whatever happens, your money is safe, and always accessible through a third party.

Question 5

What is the minimum account size?

Accepted Answer

Our stated minimum is $10,000 across all your accounts. This minimum can be waived when you set up an account with automatic deposits.

Question 6

How much do you recommend I invest?

Accepted Answer

We believe it is prudent to have a "rainy day" fund in a FDIC insured bank account to cover about 6 months of expenses to handle any unforeseen events (e.g., unemployment, medical, etc.). We believe the rest of your money should be invested for the long-term in stocks, bonds and real estate.

Question 7

Can I open multiple accounts?

Accepted Answer

You are welcome to open as many accounts as you would like. Many of our clients like to open dedicated accounts for each of their savings needs such as buying a house, financing their kids’ college, and saving for retirement.

Question 8

I'm afraid I'll get locked into something.

Accepted Answer

No worries. Investing involves risk but cancelling your account shouldn't. Cancel your account at anytime without penalty. In fact, cancel in the first 30 days and we'll give a full refund of any advisory fees you paid us.

Question 9

How do I transfer an account?

Accepted Answer

You can either do it online or contact us at support@adaptVest.com. We have an easy form for you to complete. Once complete full or partial account transfers take a matter of days.

Question 10

Can I just transfer a portion of an existing account?

Accepted Answer

Yes, we can complete a partial account transfer, just contact us at support@quartzpartners.com or 800.433.0422.

Question 11

I have more than one IRA account, can I transfer them over to you?

Accepted Answer

Yes. We can consolidate multiple IRA's, and 401k's into a single account. Please open an IRA account on our website and select the option to transfer an existing account. Complete the information and your IRA will automatically transfer in a matter of days.

Question 12

Can you manage my 401(k)?

Accepted Answer

Yes. If you are no longer with your employer we can transfer your 401(k) to a rollover IRA. If you are currently employed, we offer a premium service to manage the investments within your 401(k) account. Please contact us at help@adaptVest.com or 800.433.0422 option 1 for more information.

Question 13

Is there someone I can talk to, or is everything online?

Accepted Answer

Of course, if you don't want to communicate through the chat bot in the lower left hand screen or by email support@adaptVest.com, give us a call at 800-433-0422 option 1. We pride ourselves on staying ahead of the curve while providing a great customer experience. Our client relationship team along with our investment committee are ready and available to discuss any question or concern you may have.

Answers to Frequently Asked Questions